Terms & Conditions for Bookings

• Each listening session is 20 minutes in duration.
• Full refunds are provided for cancellations made at least 72 hours prior to the scheduled appointment time, minus a £10 administration fee.
• Refund requests made within 72 hours of the appointment are not eligible for a refund.
• If the listener is unable to make the scheduled appointment, a full refund will be issued to the client.
• All booking times are subject to the listener's availability, which will be confirmed upon receipt of the booking form.
• We reserve the right to reschedule appointments in unforeseen circumstances, with prior notification to the client.
• By submitting a booking request, you agree to these Terms & Conditions.